Science Journal of Business and Management

Volume 7, Issue 4, August 2019

  • Pairing Hope and Job Satisfaction with MENA Business Leaders

    Caroline Akhras

    Issue: Volume 7, Issue 4, August 2019
    Pages: 74-79
    Received: Jul. 23, 2019
    Accepted: Jul. 31, 2019
    Published: Sep. 01, 2019
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    Abstract: Hope has the potential to reengineer organizational structure and generate a new vibrant culture committed to positive behavior. Whether brick and mortar business or virtual, business leaders tend to work industriously to attain company goals and may play a dynamic role in shaping perceptions of hope through positive organizational behavior. This s... Show More
  • Social Entrepreneurship and Empowerment of Rural Women: Artemali Case

    Villanueva Lendechy Héctor Manuel, Tapia Villagómez Ivonne, García González Fernando, Navarro Martino Rey David Sigfrido, Spíndola Flores Fabiola

    Issue: Volume 7, Issue 4, August 2019
    Pages: 80-86
    Received: Jul. 08, 2019
    Accepted: Aug. 19, 2019
    Published: Sep. 04, 2019
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    Abstract: In the municipality of Tepatlaxco de Hidalgo, a federative entity of Puebla, in the country of Mexico, 30 rural women started the business of manufacturing and marketing handicrafts with the pine leaf, called “ocoxal”, with a sustainability perspective, to improve the quality of life of their families motivated by economic deprivation. This researc... Show More
  • A Review on the Existing Service Quality Measurement Models

    Berhanu Endeshaw

    Issue: Volume 7, Issue 4, August 2019
    Pages: 87-94
    Received: Jul. 23, 2019
    Accepted: Sep. 06, 2019
    Published: Sep. 19, 2019
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    Abstract: The purpose of this review is to assess the existing service quality measurement models. A review of the literature was conducted utilizing keywords such as “definitions of quality”, “meaning of quality”, “service quality and features of service quality”, “measurement models”, specifically, “Gronroo’s”, “SERVQUAL”, and “SERVPERF”. These studies are... Show More