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A Qualitative Analysis of the Professionalisation of Public Procurement in the Kingdom of Eswatini

Received: 23 December 2024     Accepted: 7 January 2025     Published: 24 January 2025
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Abstract

State-Owned Enterprises incur losses that run into millions of dollars through financial leakages, the majority of which occur in procurement departments. In public procurement, these leakages attract attention from multiple stakeholders because procurement entities use taxpayers’ money which they must account for. Therefore, the professionalisation of public procurement is gaining momentum because organisations are searching for effective ways of utilising public funds. This qualitative investigation into procurement professionalisation focused on three key elements; the status of public procurement, procurement professionalisation challenges, and recommendations for improvement. Utilising the qualitative multi-methods approach data was gathered through in-depth interviews with eight officials in charge of procurement departments in purposely selected public enterprises, one focus group discussion with six procurement staff members from local government entities, and a review of newspaper articles published in the Eswatini Observer and Times of Eswatini. Findings from literature and the collected data indicate that professionalisation of public procurement staff in the country has not been given the serious consideration it deserves because procurement is not yet represented at the strategic apex of procurement entities in the country. Major procurement activities are still treated as tactical and operational activities, while procurement departments are still under the mucky waters of finance, corporate affairs, operations or any other departments considered more strategic than procurement. Relegating procurement activities to non-strategic roles is one of the major causes of financial leakages through procurement malfeasance and unethical practices. Research has linked this to the lack of professionalism in procurement. The study concludes that policy on procurement professionalisation needs to be prioritized and staff that handle strategic procurement decisions need to be recognized and rewarded accordingly. Only staff holding appropriate procurement qualifications and relevant experience must be appointed to positions responsible for utilising public funds. The above proposal on its own may not be enough to attract and retain qualified procurement professionals hence strategies to attract and retain quality staff must be implemented and supported through appropriated policy and legislation. The methodological simplicity of the study was limited to exploring the issues raised in the study yet procurement has complex activities and processes that require more time, more funding, and deeper and comprehensive engagements with key stakeholders. Superior research approaches that tend to be more pragmatic such as the mixed methods approach is recommended for further studies. Such an approach can lead to more comprehensive analysis and findings having considered both qualitative and quantitative aspects of procurement professionalisation.

Published in Science Journal of Business and Management (Volume 13, Issue 1)
DOI 10.11648/j.sjbm.20251301.12
Page(s) 21-34
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2025. Published by Science Publishing Group

Keywords

Public Procurement, Procuring Entity, Corruption, Procurement Performance, Professionalisation of Public Procurement, State-Owned Enterprises

References
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  • APA Style

    Dube, T. P., Bimha, H. (2025). A Qualitative Analysis of the Professionalisation of Public Procurement in the Kingdom of Eswatini. Science Journal of Business and Management, 13(1), 21-34. https://doi.org/10.11648/j.sjbm.20251301.12

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    ACS Style

    Dube, T. P.; Bimha, H. A Qualitative Analysis of the Professionalisation of Public Procurement in the Kingdom of Eswatini. Sci. J. Bus. Manag. 2025, 13(1), 21-34. doi: 10.11648/j.sjbm.20251301.12

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    AMA Style

    Dube TP, Bimha H. A Qualitative Analysis of the Professionalisation of Public Procurement in the Kingdom of Eswatini. Sci J Bus Manag. 2025;13(1):21-34. doi: 10.11648/j.sjbm.20251301.12

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  • @article{10.11648/j.sjbm.20251301.12,
      author = {Thandeka Portia Dube and Happyson Bimha},
      title = {A Qualitative Analysis of the Professionalisation of Public Procurement in the Kingdom of Eswatini
    },
      journal = {Science Journal of Business and Management},
      volume = {13},
      number = {1},
      pages = {21-34},
      doi = {10.11648/j.sjbm.20251301.12},
      url = {https://doi.org/10.11648/j.sjbm.20251301.12},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.sjbm.20251301.12},
      abstract = {State-Owned Enterprises incur losses that run into millions of dollars through financial leakages, the majority of which occur in procurement departments. In public procurement, these leakages attract attention from multiple stakeholders because procurement entities use taxpayers’ money which they must account for. Therefore, the professionalisation of public procurement is gaining momentum because organisations are searching for effective ways of utilising public funds. This qualitative investigation into procurement professionalisation focused on three key elements; the status of public procurement, procurement professionalisation challenges, and recommendations for improvement. Utilising the qualitative multi-methods approach data was gathered through in-depth interviews with eight officials in charge of procurement departments in purposely selected public enterprises, one focus group discussion with six procurement staff members from local government entities, and a review of newspaper articles published in the Eswatini Observer and Times of Eswatini. Findings from literature and the collected data indicate that professionalisation of public procurement staff in the country has not been given the serious consideration it deserves because procurement is not yet represented at the strategic apex of procurement entities in the country. Major procurement activities are still treated as tactical and operational activities, while procurement departments are still under the mucky waters of finance, corporate affairs, operations or any other departments considered more strategic than procurement. Relegating procurement activities to non-strategic roles is one of the major causes of financial leakages through procurement malfeasance and unethical practices. Research has linked this to the lack of professionalism in procurement. The study concludes that policy on procurement professionalisation needs to be prioritized and staff that handle strategic procurement decisions need to be recognized and rewarded accordingly. Only staff holding appropriate procurement qualifications and relevant experience must be appointed to positions responsible for utilising public funds. The above proposal on its own may not be enough to attract and retain qualified procurement professionals hence strategies to attract and retain quality staff must be implemented and supported through appropriated policy and legislation. The methodological simplicity of the study was limited to exploring the issues raised in the study yet procurement has complex activities and processes that require more time, more funding, and deeper and comprehensive engagements with key stakeholders. Superior research approaches that tend to be more pragmatic such as the mixed methods approach is recommended for further studies. Such an approach can lead to more comprehensive analysis and findings having considered both qualitative and quantitative aspects of procurement professionalisation.
    },
     year = {2025}
    }
    

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